West Virginia

FY 2015/2016 Low-Income Energy Programs
Federal | Utility | Charitable


LIHEAP Contact
Public Inquiries: 1-800-642-8589
Website: www.wvdhhr.org/bcf/family_assistance/utility.asp

Local LIHEAP Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts

LIHEAP FY 2016 Funding
$25,927,056 (Initial CR Release)

LIHEAP Income Eligibility Level
130% Federal Poverty Level
Weatherization: 150% Federal Poverty Level

LIHEAP FY 2016 Benefit
Heating: $100 minimum, $500 maximum
Cooling: $500 maximum

LIHEAP Households Served in FY 2014
Heating: 75,035
Cooling: 0
Winter/Year-round Crisis: 6,475
Summer Crisis: 0

LIHEAP Program Dates
Heating: December 1 - February 28
Crisis: March 1 - March 31
Weatherization: Year-round


Low-Income Rate Assistance

All gas and electric utilities offer a reduced rate of 20% from November - March. Eligible customers must receive either SSI, WV WORKS, or Food Stamps AND be 60 years of age or older. Customers must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month. The discount is a Commission Order, dated March 10, 1984 and is administered by West Virginia Department of Health and Human Resources (DHHR), Office of Family Support. The electric and/or gas company will be responsible for determining your eligibility for the Special Reduced Residential Service Rate. For a list of electric and gas utilities visit: www.psc.state.wv.us/utilities/default.htm.

Dominion Hope
Twenty percent discount on gas bill December through April for SSI or Food Stamp recipients who are 60 years of age or older. Each fall eligible customers will receive an application the discount program.
TDD for Hearing Impaired Customers: 711

Mon Power
20% Discount Program

Potomac Edison
20% Discount Program

Low-Income Energy Efficiency

Mon Power
Home Check-Up Program
This program is available to homeowners and renters with landlord approval. The specific improvements that you are eligible to receive will be determined during your home energy evaluation. Customers participating in the program:

No additional payment is required for these installations/services. There are household income requirements. Call to see if you qualify at 1-800-207-1250.

Potomac Edison
Low Income Home Check-Up
This program consists of a home check-up audit along with installation of energy-saving home improvements such as:

Specific improvements you are eligible to receive will be determined during your home energy assessment. No payment is required for these installations/services. Residents of rental properties will require their landlord’s permission to participate. Homeowners and renters with incomes at or below 200 percent of the federal poverty level and who reside in single family homes or multi-family complexes where occupants have an individual electric bill in their name are eligible for the program. If you think you may qualify or know someone who does, please call 1-800-207-1250 for assistance.

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

The West Virginia Utility Assistance Program, operated by Dollar Energy Fund, assists eligible West Virginia utility customers with their gas, electric and water bills. Eligible customers receive a one-time grant applied directly to their utility bill. Grants are available to customers who may not be eligible for LIHEAP. Contact your local Salvation Army or locate your local intake agency at:
Find more information at:

Dominion Hope
Heat Fund
Helps low-income customers pay their gas bills. The Salvation Army administers this fund which is made up of donations from employees and customers and then matched dollar for dollar by Dominion Hope.
TDD for Hearing Impaired Customers: 711

Page last updated: November 24, 2015