LIHEAP Administering Agency Contacts
LIHEAP FY 2016 Funding
$23,655,093 (Initial CR Release)
LIHEAP Income Eligibility Level
200% Federal Poverty Guidelines
LIHEAP FY 2016 Benefit
Heating: $75 minimum, $1,125 maximum
Crisis: $1,125 maximum
LIHEAP Households Served in FY 2014
Winter/Year-round Crisis: 1,801
Summer Crisis: 0
LIEAP Program Dates
An 1840's statute requires towns and cities to provide emergency welfare services to the poor, funded by local property taxes. Typically, assistance includes payments to landlords and utilities for rental and utility assistance, vouchers for food and clothing, as well as burial expenses. Contact your local Community Action Agency.
Low-Income Rate Assistance
Electrical Assistance Program (EAP)
EAP is a program for customers of Liberty Utilities, New Hampshire Electric Cooperative, Public Service of New Hampshire and Unitil Energy Systems. If you qualify, discounts ranging from 7% to 70% on the basic electric service are available. To apply, you must contact your local Community Action Agency and complete the EAP application. Your local Community Action Agency will determine your eligibility based on your annual household income and will notify your utility if you qualify for this program. If you qualify, the EAP Discount amount will appear on your bill and will be deducted from your electric bill. You are responsible for paying the remainder of the bill shown on the 'Amount Now Due' line.
County Contact Numbers:
- Cheshire & Sullivan 603-352-7512 or 1-800-529-0005
- Coos, Carroll & Grafton 603-752-7105 or 1-888-842-3835
- Hillsborough 603-668-8010 or 1-800-322-1073
- Rockingham 603-436-3896 or 1-800-639-3896
New Hampshire Electric Co-operative
Electric Assistance Program
Provides qualifying members with a discount on their monthly electric bill. The discount is based on the household gross income and the type of space heating used in the home.
Contact: local Community Action Agencies
Qualifying heating customers will receive a 50 percent discount on the gas delivery portion of their gas bill starting November 1, 2005. To qualify, a household must receive or be qualified to receive benefits from one of a number of programs such as LIHEAP, SSI, Food Stamps, WIC, TANF and others. Contact Northern Utilities at 1-800-552-3044.
Public Service Company of New Hampshire
Electric Assistance Program (EAP)
Income-eligible customers may qualify for a discount off their monthly electric bill. The level of discount depends on household income, household size and electricity usage. Please note: The EAP discount does not apply to the Supplier Services portion of an electric bill when a customer chooses an independent supplier for their electricity needs. Residential customers may apply for the EAP by contacting one of the Community Action Agencies located throughout the state.
Electric Assistance Discount (EAP)
EAP is a program for customers of Liberty Utilities, New Hampshire Electric Cooperative, Public Service of New Hampshire and Unitil Energy Systems. If you qualify, discounts ranging from 7% to 70% on the basic electric service are available. To apply, you must contact your local Community Action Agency and complete the EAP application. Your local Community Action Agency will determine your eligibility based on your annual household income and will notify your utility if you qualify for this program. If you qualify, the EAP Discount amount will appear on your bill and will be deducted from your electric bill. You are responsible for paying the remainder of the bill shown on the 'Amount Now Due' line. Contact your local Community Action Agency.
Low-Income Energy Efficiency
As of June 1, 2002, electric utility customers can take advantage of statewide energy efficiency products and services funded by the energy efficiency portion of the System Benefits Charge (SBC). Qualified low-income customers living in an apartment or house, either rented or owned, can receive up to $3,600 in services ($5,900 if customers also qualify for the NH Weatherization Assistance Program), including a customized report analyzing their home, improvements including insulation, thermostats, lighting upgrades, and efficient refrigerators, and recommendations on how to use energy more efficiently.
Contact local community action agency
This program helps reduce electricity and oil costs for income eligible customers. An Energy manager from your local Community Action agency will provide an appliance analysis which indicates how much each appliance costs to operate and how much you might save. You may also qualify for other items including: ENERGY STAR® refrigerators, ENERGY STAR® lighting, water saving measures and insulation and air sealing measures.
Please contact your local community action agency for more information:
Rockingham or Hillsborough County Southern New Hampshire Services 1-800-322-1073
Cheshire or Sullivan County Southwestern Community Services 1-800-529-0005
Coos, Caroll, or Grafton County Tri-County Community Action 1-888-842-3835 http://www.libertyutilities.com/east/electricity/my_home/energy_assistance.html
New Hampshire Electric Coop
Home Energy Assistance
Income-qualified members living in an apartment or house, either rented or owned, can receive up to $3,600 in services, including a free customized audit report. Measures identified in the audit are then installed by Community Action Program agencies, contractors managed by the Co-op or Co-op energy specialists.
Improvements may include:
- Sealing air leaks with caulking and installing weatherstripping.
- Upgrading insulation in attics, walls and basement ceilings.
- Improving windows with energy-saving storm windows.
- Installing thermal covers on windows, sliding glass doors and whole house fans.
- Replacing old thermostats on heating systems.
- Upgrades to ENERGY STAR® appliances.
- Upgrades to ENERGY STAR® lighting.
Home Energy Assistance (HEA)
Unitil has partnered with New Hampshire's Weatherization Assistance Network to offer our customers the Home Energy Assistance Program (HEA). This statewide program provides up to $5,000 in energy efficiency improvements to income-qualified households that may be especially vulnerable to increasing energy costs. All products and services provided by HEA are provided to qualified participants free of charge. To find out if you qualify for weatherization services please call your local Community Action Agency directly:
Concord, NH area (Belknap/Merrimack) CAA: 603-225-3295
Seacoast, NH (Southern NH Services) CAA: 603-668-8010 or 800-322-1073
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Neighbors Helping Neighbors
Most of New Hampshire's regulated utilities participate in a statewide fuel fund that is administered by community action agencies in coordination with LIHEAP. The "last resort" fund operates year round, serving households after LIHEAP funds are exhausted. Customers are eligible if they have a disconnect notice from their electric or natural gas utility (or have broken a payment arrangement with the utility), who suffer some sort of financial hardship or emergency, and who do not qualify for other forms of energy assistance such as Low Income Home Energy Assistance (LIHEAP). Call your local Community Action Agency (CAA) for an appointment.
Local community action agencies
New Hampshire Electric Cooperative
Project Care works with the social service agencies to assist co-op members in crisis situations pay their electric bills to avoid disconnection of service. It is funded primarily through the Round Up program, in which members agree to have their bill "rounded up" to the next dollar with the proceeds going directly to Project Care.