FY 2015/2016 Low-Income Energy Programs
Federal | State | Utility | Charitable


LIHEAP Contact
Public Inquiries: 1-800-657-3710

LIHEAP Administering Agency Contacts
Provider list

Weatherization Assistance Program
Local Administering Agency Contacts

LIHEAP FY 2016 Funding
$101,835,813 (Initial CR Release)

LIHEAP Income Eligibility Level
50% State Median Income for households with 1 - 13 members
110% Federal Poverty Guidelines for households with more than 14 members

LIHEAP FY 2016 Benefit
Heating: $100 minimum, $1,400 maximum
Crisis: $500

LIHEAP Households Served in FY 2014
Heating: 135,574
Cooling: 0
Winter/Year-round Crisis: 34,743
Summer Crisis: 0

LIHEAP Program Dates
Heating: October 1 - May 30
Crisis: October 1 - June 30
Weatherization: Year-round


The Minnesota Department of Human Services provides funds for emergency crisis assistance to households who would otherwise be without heat.


Low-Income Rate Assistance

As a result of legislation passed in 1994, Minnesota requires that electric companies serving over 200,000 residential customers provide a 50 percent discount for low-income customers on the first 300 kilowatt hours consumed each month. The provision applies only to the state's largest utility, Xcel Energy. The average benefit is $108 per household.

Legislation passed in 2007 requires all natural investor-owned gas utilities to provide a Gas Affordability Program which reduces natural gas utility payments from participants to no more than 6 percent of their income.  Participants may also receive credits on their monthly natural gas bill. Receipt of LIHEAP is required. 

Alliant Energy / Interstate Power
Gas Affordability Program
Available to customers who have been qualified and receive assistance from LIHEAP. Customers can receive a monthly credit on their gas bill that is no more than 6 percent of their income. A monthly credit will also be determined and applied to arrearages the customer had prior to participating in the gas affordability program.Please contact Alliant Energy at 800-255-4268 for more information.

CenterPoint Energy
Gas Affordability Program
Provides a fixed monthly bill amount for the program and a monthly GAP Credit for current and past due natural gas charges. CenterPoint Energy will credit the account if the monthly payment for current and past due gas charges are greater than 6 percent of a customer's annual household income. A customer's annual natural gas charges will be averaged to provide a fixed monthly bill amount for current charges. In addition, each month a customer pays towards their past due balance, CenterPoint Energy will also apply a credit towards the past due balance. An application is available online. For more information, contact the Energy CENTS Coalition at 651-774-9010 (888-774-9070) or CenterPoint Energy at 612-372-4727 (800-245-2377).

Minnesota Energy Resources
Gas Affordability Program
Qualified customers can receive assistance paying their monthly natural gas utility bills through a discount based on a percent of household income and arrears forgiveness. The program is available to customers who have been qualified and receive assistance from LIHEAP. In order to be enrolled, customers must agree to be placed on a levelized payment plan and make the required payment every month to stay enrolled. Enrollment is offered on a first-come first-served basis until the state-set $1 million cap is reached. To apply, complete the Gas Affordability Program Application and mail your completed application to: The Salvation Army, 2445 Prior Ave., Roseville, MN 55113. To request an application, or for more information on the Gas Affordability Program call The Salvation Army at 888-733-8033.

Xcel Energy

Low-Income Energy Efficiency

Energy Conservation Improvement, required by legislature of regulated utilities. A percent of a utility’s gross operating revenues from service is provided to the state.

Great Plains Natural Gas
Great Plains offers a low-income weatherization program, delivered through local community action agencies.
Contact Donna Walkup, at 218-739-6602

Minnesota Energy Resources
Low-income households may be eligible for a variety of weatherization measures such as insulation, caulking, weatherstripping and storm windows and doors. Customers must meet federal poverty guidelines of 185 percent. To enroll in the program, please contact the community action agency in your area.

  Arrowhead Economic Opportunity Council (Virginia) 800-662-5711
  Bi-County Community Action ( Bemidji ) 800-332-7161
  Dakota County Community Development Agency 651-675-4400
  Inter-County Community Action Council (Oklee) 218-796-5144
  Kootasca Action Council ( Grand Rapids ) 800-422-0312
  Lakes & Pines CAA (Mora) 800-832-6082
  Mahube Community Council ( Detroit Lakes ) 888-458-1385
  Minnesota Valley Action Council ( Mankato ) 800-767-7139
  Northwest Community Action Agency (Badger) 800-568-5329
  Ottertail-Wadena CAC ( New York Mills) 800-450-2900
  Prairie Five Community Action Council ( Montevideo ) 800-292-5437
  SEMCAC (Rushford) 800-944-3281
  Scott Carver Dakota CAP (Shakopee) 952-496-2125
  Southwestern Minnesota Opportunity Council ( Worthington ) 800-658-2444
  Three Rivers Community Action (Zumbrota) 800-277-8418
  Tri-Valley Opportunity Council (Crookston) 866-264-3729
  Western Community Action ( Marshall ) 800-658-2448

Otter Tail Power Company
House Therapy Program
Program for customers with high bill concerns and high-energy use. Participants receive an energy analysis and, as warranted, installation of energy-saving insulation and weather-stripping. In some instances water heaters, refrigerators, and freezers may be replaced. To apply or for more information, contact the community action agency in your area:

  Bi-County Community Action Council 218-333-9840
  Tri-Valley Opportunity Council 800-584-7020 or 218-281-5832
  West Central MN Community Action 218-685-4486 or 800-492-4805
  Western Community Action 507-537-1416 or 507-847-2632
  Northwest Community Action, Inc. 218-528-3258 or 1-800-568-5329
  Prairie Five Community Action Council 320-269-6578 or 800-292-5437
  Otter Tail-Wadena Community Action Council, Inc. 800-450-2900
  Inter-County Community Council, Inc. 218-796-5144 or1-888-778-4008 x20

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Reach Out for Warmth (ROFW)
Established in 1992 by the Minnesota State Legislature, the Department of Economic Security's Energy Program Unit administers this year-round emergency fuel fund through 40 local energy assistance agencies. ROFW agencies provide people in need with emergency energy assistance and furnace repair. The program is funded from corporate and individual donations.

A "last resort" program funded through customer contributions from Minnesota utilities and administered by The Salvation Army. Provides money to help pay natural gas, oil, propane, wood, and electricity bills, and to help with emergency furnace repairs. The HeatShare program can pay your utility bill once you have a shut-off notice in hand. Call the HeatShare hotline at 1-800-842-7279 for immediate help.

Agralite Electric Cooperative
Operation Round Up
Customer donations provide funds for individuals and organizations. Grants can be made to individuals who are experiencing medical or other emergencies. Requests should be made to a board member or to Agralite Electric Cooperative.
320-843-4150 or 1-800-950-8375

Alliant Energy
Hometown Care Energy Fund
Funds collected for the Hometown Care Energy Fund are paid to community-based non-profit organizations for distribution to customers in need. Eligibility includes households that meet income guidelines established by LIHEAP, customers over age 60 and on a fixed income with no alternative source of funds, customers who are permanently or temporarily disabled, or medically disabled, and unable to be economically self-sufficient and special hardship cases not limited to income, age or eligibility. Customer wishing to learn more about energy assistance should contact their local agency at 1-866-432-8947.

Benco Electric Cooperative

Kandiyohi Power Cooperative
Operation Roundup
Customer donations assist households facing a crisis. Applications are reviewed by an independent board. Awards address needs such as food, clothing, shelter, health care and other community services.
320-235-4155 or 1-800-551-4951

Page last updated: November 25, 2015