FY 2015/2016 Low-Income Energy Programs
Federal | Utility | Charitable


LIHEAP Contact
Public Inquiries: 1-800-482-8988

LIHEAP Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts

LIHEAP FY 2016 Funding
$24,986,196 (Initial CR Release)

LIHEAP Income Eligibility Level

60% State Median Income

LIHEAP FY 2016 Benefit
Heating and cooling: $53 minimum, $309 maximum
Crisis: $500

LIHEAP Households Served in FY 2014
Heating: 60,637
Cooling: 48,437
Winter/Year-round Crisis: 15,513
Summer Crisis: 6,997

Program Dates
Heating: Year-round
Crisis: Year-round
Weatherization: Year-round


Low-Income Rate Assistance

Entergy Arkansas
Sales tax exemption on the first 500 kWh used each month for customers with an annual household income of less than $12,000. Download a registration form or contact the Customer Service Center at: 1-800-ENTERGY

Empire District Electric Company
Empire's Action to Support the Elderly (EASE)
Provides late fee and security deposit waivers for seniors age 60 and older and disabled customers.
417-624-0300 or 1-800-206-2300

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

American Electric Power
Neighbor to Neighbor
Customer and AEP donations are distributed through United Way.

Arkansas Western Gas
Hearts Warming Homes
Provides heating assistance to customers in Northwest, North Central and Northeast Arkansas. The program will operate from November to April and assistance grants are based on need and not strict income guidelines. Individuals can call 1-800-563-0012 for the address and phone number of The Salvation Army agency nearest them.

CenterPoint Energy
Good Neighbor Fuel Fund
Donations from customers and employees are matched by CenterPoint. The Good Neighbor Fuel Fund is integrated and coordinated with LIHEAP by supplementing LIHEAP dollars after the program has ended or when benefits are insufficient to meet the household's needs.

Empire District Electric Company
Project Help
Project Help extends a helping hand to needy senior citizens 55 years or older and handicapped persons. The program is administered by the Red Cross which screens applicants and provides relief where the need is greatest.
Project Help Electric (866) 923-2483 or (417) 781-0352
Project Help Gas (660) 886-7476

Beat The Heat
During May, thousands of fans are distributed to customers living in the Entergy service area.

The Power to Care
A special fund that provides emergency utility assistance for elderly and disabled customers. Inquiries on applying for The Power to Care should be directed to the Southern Good Faith Fund, 501-661-0322 Ext. 31.

Page last updated: November 9, 2015