FY 2014/2015 Low-Income Energy Programs
Federal | Utility | Charitable


LIHEAP Contacts
Public Inquiries: 1-800-582-5706

LIHEAP Administering Agency Contacts

Weatherization Assistance Program
Local Administering Agency Contacts

LIHEAP FY 2016 Funding (including tribal awards)
$18,869,957 (Initial CR Release)

LIHEAP Income Eligibility Level

60% State Median Income (150% FPG for households with 7 or more members)

LIHEAP FY 2016 Benefit
Heating and Cooling: $75 minimum, $640 maximum
Crisis: $500 maximum

LIHEAP Households Served in FY 2014
Heating: 9,282
Cooling: 17,237
Winter/Year-round Crisis: 2,374
Summer Crisis: 4,409

LIHEAP Program Dates
Year round


Low-Income Rate Assistance

Arizona Public Service
Energy Support (E3) and Medical Care Equipment (E4) Programs
Offers a discount up to 65 percent off the cost of electricity for customers who meet certain income guidelines. The income guidelines are based on 150% of the federal poverty guidelines and change every July 1st. The  discount  varies depending on how much electricity is used each month.  Application forms are available online or can be picked up at all APS business offices.

Unisource Energy Services
Low Income and Medical

Salt River Project

Southwest Gas
Low Income Ratepayer Assistance (LIRA)
For customers whose household income does not exceed 150% of the federal poverty level, a 20% rate discount is applicable to the first 150 therms per month during the winter season (November through April.)
(877) 860-6020

Tucson Electric Power Company

Navaho Tribal Utility Authority
Senior Citizen Discount
Life Support Discount
NTUA offers a 7% discount to customers who are 60 years or older and have an annual household income of $ 16,000 or less. A 7% discount is available to customers who require utility services to be maintained for a life-threatening health condition that is certified by a licensed physician.

Low-Income Energy Efficiency

Tucson Electric Power
Since 1982 the Tucson Urban League and Pima County have been assisting low-income residents in reducing energy use and lowering their utility bills by implementing year-round weatherization measures - at no cost to eligible customers. TEP conducts energy audits and provides funding for weatherization measures.
Pima County: contact Jesus Duran, 520-243-6787 x 2600
Tucson Urban League: contact Juan Godinez, 520-791-9522

Salt River Project
SRP provides up to $6,000 per eligible household for energy-efficiency home improvements on top of federal funding. Improvements could include:

For more details on this program or to see how you can qualify to participate, contact the Community Action Association in your area:

Southwest Gas
Low-Income Energy Conservation Program
Energy-saving measures are available to income-qualified customers, at no cost.
Examples of energy-saving measures are caulking, insulation, weather-stripping, ductwork repairs and windows.
Contacts and web site,

UniSource Energy Services
Low-Income Weatherization Program
This program complements the federal weatherization assistance program to provide energy efficiency measures and improvements to more UES customers. UES partners with Community Action and other agencies located within the UES service territories who are responsible for outreach, arranging of the installation/work, and submittal of invoices to UES. Contact your local agency for more information and enrollment,

Emergency Charitable Assistance

Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.

Home Energy Assistance Fund
Provides funds for low-income families experiencing extreme financial hardship to help pay overdue utility bills and prevent potential electric or gas shutoffs. Administered by the Arizona Community Action Association (ACAA) through Community Action Program (CAP) offices in every county. May provide eligible individuals annual one-time financial assistance of up to $500 to restore utilities to avoid disconnections. Individuals may only apply once in a 12-month period for funding. Contact your local CAP office ( or call 602-604-0640 for more information.

Arizona Public Service
Project S.H.A.R.E. (Service to Help Arizonans with Relief on Energy)
Project S.H.A.R.E may be able to help pay energy (gas, electric, oil, wood) bills for seniors over 60, living on a fixed income and facing a financial emergency or for customers under age 60 and experiencing special hardships or for disabled with no source of income. Contact your local Salvation Army.

Mohave Electric Coop
Members Helping Members
The energy-assistance program is available for members who live at or below the current Federal poverty level and are facing a crisis in their household. Financial assistance will be determined on a case by case basis up to a maximum of $200 per household. Funds will be used for Mohave member's electric bills only, paid directly to the member's account. Required documentation for consideration includes: Driver's License or government issued identification, social security card, proof of income and current Mohave Electric bill. After completion of the application members can call The River Fund to schedule a confidential interview 702-298-0611. Applications are available at our Customer Service Office.

Salt River Project
Customers in need of SHARE funds can request assistance by calling SRP Customer Resource Counselors at (602) 236-3000. An SRP Customer Resource Counselor can refer you to the appropriate Salvation Army office and advise what information you will need.

Southwest Gas Corporation
Energy Share
Energy Share is an emergency fund that provides direct assistance to qualified people with unexpected financial difficulties, such as the loss of a job or a medical emergency. All Energy Share donations are managed and distributed by The Salvation Army.

Sulphur Springs Valley Electric Cooperative, Inc.
Operation Roundup
Customer donations help families cope with emergencies, illnesses and special medical needs and aid community and emergency service providers. An application is available on the website or at your local SSVEC office.

Trico Electric Cooperative
Operation Roundup
Customer donations help Trico members in emergency situations. Requests for assistance are evaluated by the Trico Charitable Trust Board. Applications are available online and can be emailed to: or mailed to:
T rico Charitable Trust
c/o Coleen Tom
P.O. Box 930
Marana, AZ, 85653

Tucson Electric Power Company

Page last updated: November 24, 2015