Low-Income Rate Assistance
Rate Relief Program
- Percentage of Income Payment Plan (PIPP)
Under PIPP, an eligible client pays a percentage of their income, receive a monthly benefit towards their utility bill, and receive a reduction in overdue payments for every on-time payment they make by the bill due date. To enroll in the PIPP, contact your local LIHEAP administering agency.
- Summer Assistance Program: A one-time $30 credit for Low Income Home Energy Assistance Program participants with household incomes up to 200 percent of the poverty level. Program Dates: June 1 - Aug. 31. Apply at your local LIHEAP administering agency
- Fresh Start
LIHEAP-approved space-heating customers may qualify to participate in the Fresh Start Arrearage Reduction Program, which provides monthly credits of up to $150 a month for qualifying customers who begin and continue to pay their electric bills on time.
For more information: Call ComEd CARE at 888-806-2273
- Residential Hardship Fund: Variable grants of up to $1,000 to offset rate increases for people with special circumstances and hardships. Customers with household incomes up to 400 percent of the poverty level may be eligible if they identify a special hardship issue such as medical expenses, military service, seniors requiring in-home care or grandparents raising minor grandchildren, or a person in the home with a disability. Verification of hardship will be required. Apply at your local LIHEAP administering agency.
- Senior Giving
Now through Dec. 25, 2014 or while funds are available, ComEd will pay up to $1,500 towards eligible customer's past due balance. To qualify, customers must be over the age of 60 with a past due balance, have not received a Residential Special hardship within the last two years, have no unpaid tampering charges, and are not on a Percentage of Income Payment Plan (PIPP). Customers can apply by visiting their local LIHEAP office and providing their driver's license or state ID for proof of age, social security card and a recent ComEd bill showing the past due balance. The name on the bill must be listed on the account as the primary or secondary customer. For a list of local LIHEAP Agencies, customers can visit ComEd.com/CARE or call 877-411-9276.
- C.H.A.M.P (ComEd Helps Activated Military Personnel): Special services and benefits, including a one-time cash stipend, deferred billing, extended due dates, and late charges cancellation.
Eligibility: Military deployment and disabled veterans with 2 years or more of service
To Apply: Applications available online. Call ComEd CARE at 888-806-CARE (2273)